Frequently Asked Questions
Everything you need to know about our gear and services.
What is the Topo Designs MAP Guarantee?
We stand behind our products with a lifetime warranty against defects in materials and workmanship. Our MAP Guarantee (Maintenance, Repair, and Progress) ensures your gear stays in the field and out of the landfill.
How long does shipping take within the United States?
Standard shipping typically takes 3-7 business days. We also offer expedited shipping options at checkout if you need your pack or apparel sooner for an upcoming adventure.
What is your return policy for online orders?
We accept returns of unworn, unwashed, and unaltered items with original tags attached within 30 days of purchase. Please note that items marked as Final Sale are not eligible for return or exchange.
Are your products sustainably made?
Sustainability is at our core. We use recycled materials, such as 100% recycled nylon, and partner with Fair Trade Certified™ factories to ensure our environmental footprint is minimized while supporting ethical labor.
How do I clean and care for my Topo Designs bag?
We recommend spot cleaning with a damp cloth and mild soap. To preserve the integrity of the materials and hardware, do not machine wash or dry clean your bags.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.